Talk to a person
Orders, setup help, plan changes, a channel you cannot find — the same team handles all of it, 24 hours a day, every day of the year.
The fastest way to reach us and the way most orders are placed. Median first reply is under fifteen minutes.
Best for anything that needs a paper trail — refunds, billing questions, or a rights notice.
Tell us these four things
Most support conversations take three messages longer than they need to because the first one is “it does not work”. If you include the following, we can usually solve it in one reply.
- The device you are watching on — the exact model, if you know it
- The player app you are using
- Whether it is one channel or everything
- Your download speed from a speed test, and whether a VPN is on
Ordering
Message us with the plan you want from the pricing page and the device you will watch on. We confirm the price, send a payment link, and the line is normally live within 5 minutes.
Free trial
No card, no deposit, no obligation. Ask for the 24-hour trial and say which device you want it for — details on the free trial page.
Rights holders
Notices about content should go to support@norviktv.com with “DMCA” in the subject line. The DMCA page lists what a valid notice needs to contain.
We are awake right now
Support runs 24 hours a day, weekends and holidays included.